Staff

When you became my client, you placed your trust in me to help make your vision a reality. I honor that trust with the help of my expert support staff. Together, we make a strong commitment to customer service.

If at any time you have a question, concern or need, please let us know.

 
Diana S Brown

Diana S Brown

Administrative Assistant
Office 309-663-9000

In 1993, Diana, Jim's wife, joined him in his business. She graduated from Illinois Wesleyan University in May 1977 with a Bachelor in Music Education. She taught Music and directed junior high and high school choirs for five years before starting a family. She is a proud mother of two daughters, Amy and Jenna. Diana and Jim celebrated 40 years of marriage this year.  Diana enjoys spending time with her family, listening to all kinds of music, and taking photos.

 How can Diana help you?
 

  • Schedule appointments
  • Expedite owner/beneficiary changes
  • Process changes to your billing methods
  • Process address changes
  • Provide general policy and billing information


 

 
Jessica Faye Hecker

Jessica Faye Hecker

Mobile 309-825-1612

After graduation from Illinois State University in May 2001 with a Bachelor of Arts in Finance, Jessica started her career with Northwestern Mutual as a Financial Representative. In 2003, she became a staff member on Jim's team. She is an active member of the Lost Bridge Great Banquet community in her hometown of Decatur, IL and enjoys photography in her spare time. She is married to Steve and they have two sons, Jackson and Tyler.  

Her primary focus is on research and proposal preparation for the personal and business markets and back office support for Jim's practice.

 
Jenna Baier

Jenna Baier

Office 309-663-9000

In May 2007, Jenna graduated from the University of Indianapolis with a Bachelor of Science Degree in Business Administration with a minor in Marketing.  Jenna previously worked in Wealth Management at Busey Bank until joining Jim’s team in August of 2011.  She holds an Illinois State Insurance License for Life and Health.  She also has obtained the FINRA Series 6 and 63 securities licenses.

Jenna is a member of the local chapter of the National Association of Insurance and Financial Advisors (NAIFA).  She is also an active member of Calvary United Methodist Church and enjoys volunteering with the Midwest Food Bank, participating in Bible studies, being a mentor to the junior high youth, and volunteering with the Bloomington/Normal Great Banquet community.  Jenna is actively involved in fundraising for the Cystic Fibrosis Foundation and the Colton Underwood Legacy Foundation and has been the Annual Fund Chair for the Cystic Fibrosis Foundation Greater Peoria Chapter since 2015.  A Bloomington/Normal, IL native and the youngest daughter of Jim and Diana Brown, Jenna enjoys golf, cooking, gardening, biking, and crafting in her spare time.  She married Jeremy in 2010, and they are enjoying their Labrador, Phoenix.

How can Jenna help you?

  • Schedule Appointments
  • Provide Policy and Billing Information
  • Provide Service to Investment Clients
  • Prepare Client Reports 
  • Help Clients with Online Access                                                                                           
 

James R Brown, CFP®, CASL®, CLU®, ChFC®, LUTCF

Wealth Management Advisor

 

To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck