Staff
When you became my client, you placed your trust in me to help make your vision a reality. I honor that trust with the help of my expert support staff. Together, we make a strong commitment to customer service.
If at any time you have a question, concern or need, please let us know.
Diana S Brown
Administrative Assistant
diana.s.brown@nmfn.com
(309) 454-1600
In 1993, Diana joined Jim in his business. She graduated from Illinois Wesleyan University in May 1977 with a Bachelor in Music Education. She taught Music and directed junior high and high school choirs for five years before she started a family with Jim. She is a proud mother of two daughters, Amy and Jenna. Diana celebrated 30 years of marriage to Jim in July, 2007. Along with Jim, Diana is an active volunteer in fundraising for the Cystic Fibrosis Foundation. They have organized the local Bloomington/Normal Golf Classic since its beginning in 2004. Diana also enjoys spending time with her family, listening to all kinds of music and taking photos. How can Diana help you?
Schedule appointments
Expedite owner/beneficiary changes
Process changes to your billing methods
Process address changes
Provide general policy and billing information
diana.s.brown@nmfn.com
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Jessica Faye Hecker
Operations Manager
(309) 825-1612
After graduation from Illinois State University in May 2001 with a Bachelor of Arts in Finance, Jessica started her career with Northwestern Mutual as a Financial Representative. In 2003, she became a staff member on Jim's team. She is an active member of the Lost Bridge Great Banquet community in her hometown of Decatur, IL and enjoys photography in her spare time. She is married to Steve and has a new son, Jackson.
Her primary focus is on research and proposal preparation for the personal and business markets and back office support for Jim's practice.
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Jenna Baier
Operations Assistant
jenna.baier@nmfn.com
309.454.1600 x13
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